Last Updated: February 2026
All orders are processed and shipped out within 24 to 48 hours (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped, including a tracking number.
We offer standard shipping to all locations within the United States.
We ship internationally to select countries including the UK, Canada, Australia, New Zealand, and parts of Europe. International shipping delivery times vary depending on the destination (typically 10 to 15 business days).
Please note: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Gelatine Sculpt is not responsible for these charges if they are applied.
We stand completely behind our product. If you are not 100% satisfied with your results, you are fully covered by our 60-day money-back guarantee.
If your order arrives damaged, or if a package is lost in transit, please contact us immediately at [email protected] with your order number and a photo of the item's condition. We address these on a case-by-case basis and will try our best to work towards a satisfactory solution.